Privacy Policy
Last updated: March 9, 2026
Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.
1. Who We Are
Quick Leucadia Tow Service ("we," "us," or "our") operates the website www.leucadiatowservice.com and provides towing and roadside assistance services in Leucadia, CA and surrounding areas. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website or request our services. If you have questions, you can reach us at estimates@leucadiatowservice.com or (760) 273-8450.
2. Information We Collect
We collect information you give us directly when you call us, fill out a form on our website, or send us an email. This may include your name, phone number, email address, vehicle information, and the location where you need service. When you visit our website, we may also automatically collect information about your browser type, device, IP address, pages you visited, and how long you spent on the site. This technical data is collected through standard web analytics tools and cookies.
3. How We Use Your Information
We use the information we collect to respond to your service requests and quote inquiries, to dispatch drivers and coordinate towing and roadside assistance, to communicate with you about your appointment or service status, and to improve our website and the quality of our services. We do not use your personal information to build marketing profiles or sell it to advertisers. If you submit a quote request through our website form, we use that information only to get back to you with a response.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us operate our business, such as our dispatch system, form provider (Tally), and web hosting service. These providers are only given the information they need to do their job and are required to keep it secure. We may also share information if required by law, such as in response to a court order, subpoena, or other legal process.
5. Cookies and Tracking
Our website may use cookies, which are small text files stored on your device when you visit a website. We use cookies to understand how visitors use our site so we can improve it. You can control cookie settings through your browser. Disabling cookies may affect how certain parts of our website work, but it will not prevent you from requesting services by phone or email. We do not use cookies to track your activity across other websites.
6. Third-Party Services
Our website includes a contact form powered by Tally (tally.so), a Google Maps embed, and may include analytics tools such as Vercel Analytics. Each of these third parties has its own privacy practices. We encourage you to review their privacy policies if you have questions about how they handle data. We are not responsible for the privacy practices of third-party services linked from or embedded in our website.
7. Data Security
We take reasonable steps to protect the personal information you share with us. Our website uses HTTPS encryption to protect data in transit. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your information, and you share it at your own risk. If you believe your information has been compromised, please contact us right away at (760) 273-8450.
8. Retention of Information
We keep your personal information only as long as it is needed for the purpose it was collected. Call records and service information may be kept for up to three years for business and accounting purposes. After that period, we delete or anonymize records. If you would like us to delete your information sooner, please contact us directly and we will do our best to accommodate your request.
9. Your Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we have collected about you and how it is used. You have the right to request that we delete your personal information. You have the right to opt out of the sale of your personal information — though we do not sell personal data. To exercise any of these rights, contact us at estimates@leucadiatowservice.com or (760) 273-8450. We will respond to verifiable requests within 45 days.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted personal information to us, please contact us and we will delete it as quickly as possible.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date. We encourage you to check this page periodically. Your continued use of our website or services after any changes means you accept the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at any time. You can call us at (760) 273-8450, email us at estimates@leucadiatowservice.com, or write to us at our administrative office at 1139 Hermes Ave, Encinitas, CA 92024. Please note our office is not open for walk-in visits.